FAQs

Are you running in person classes?
Yes we are!  Come and join us - immediate availability. Book here!
(answer updated July 2021)

Are you Covid secure?
Yes.  We are following both fitness class and early years guidelines.  I have also checked that the venues we use are Covid secure. You can read more about the precautions we are taking here.  Our risk assessment is also available on request. From 19th July, most of our covid standards will stay in place but we will leave it up to parents how close they and there babies are comfortable to get.  Teachers will still wear masks if closer to you than 2m.

What is the difference between 'Baby Yoga' and 'Mum & Baby Strengthen and Stretch'?
The difference is simply the focus.  In Baby Yoga, there is more for babies; and in Strengthen and Stretch, there is more for Mummies.

Do babies stay with Mum on their mat?
Yes, babies are with Mum in the Strengthen & Stretch and the Baby Yoga Nurture class (at Baby Yoga Explore, the babies are zooming around the place!).  We include the babies throughout both classes (but in slightly different ways) using bubbles, scarves, rattles and parachute play to help them stay engaged.

How do I buy & use the class pass?
We recommend adding the pass you want to the basket first.  You can browse Class Passes from the top left of the bookings site.  Once you've added the pass you want, click 'schedule' in the top left and add all the classes you think you might like.  This secures your space in the class.  But with the pass you can hop into your booking any time to change the class - so if you have a bad night, simply hop into your  booking and change to another class that has availability. (You must add at least one class to the basket for the system to allow you to buy your pass.)

Bookwhen is trying to charge me for classes I'm adding, even though I've got a Class Pass
Usually when you add your email address as you go through checkout, the charges disappear. Check also that you haven't accidentally added the wrong pass for the type of class you want (ie:  if you accidentally add an online pass, the system will charge you for any inperson classes you add).  If this doesn't help.  Please contact us asap and we will resolve this as quickly as possible for you.

I can't access the pre record video I've bought/added
Please contact us immediately about this and we will resolve it for you.  Sometimes the embedded codes on Bookwhen suddenly require tweaking!